Privacy Policy

Mack’s Pants value our customers and we respect your privacy. We collect information about you through our website in an effort to improve your shopping experience, as well as communicate with you about our products, services and promotions. We do not sell or rent your personal information to third parties. As described in this policy, we may under certain circumstances share your information among third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service.

This privacy policy applies only to information collected online by and describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. If our information practices change, we will post an updated policy on our website.

If you have any questions about our privacy policy, please contact us – our contact details can be found on our CONTACT US page.


What kind of information does Mack’s Pants collect?

We may collect personal information about you, such as your name, email address, postal address, phone number, credit card number, gender, birthday etc., when you visit our website, register to become a Mack’s Pants VIP with our website, place an order online, contact us with a question or concern, or participate in a competition or a promotion.


How does Mack’s Pants use my information?

We may use your personal information in the following ways:

To process and fulfil your order, including to send you emails to confirm your order status and shipment

To communicate with you and to send you information by email, postal mail or other means about our products, services and promotions, unless you have directed us not to contact you with promotional communications

To analyze trends and statistics

To contact you if necessary

You always have the choice not to receive marketing information. For instructions on opting out, please see the section entitled, “How do I make choices about receiving promotional communications?” below.


Does Mack’s Pants share my information?

We may share your personal information in the following ways:

With our service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, sending communications to our customers etc. We do not authorize these service providers to make any other use or disclosure of your information and we do not share your information with third party database promotors.

To conform to legal requirements (including, but not limited to, requirements in accordance with any applicable law, regulation or government request) or comply with legal process, or to help maintain the law

To enforce our terms and conditions or protect our rights or property


How do I make choices about receiving promotional communications?

Mack’s Pants only want to communicate with you if you want to hear from us! If you prefer not to receive promotional information, then do not fill in our “Sign up to become a Mack’s Pants VIP” form. If you signed up but then changed your mind, you can choose to opt out of email promotional communications by clicking “unsubscribe” at the base of the promotional email, or contact us directly via email [email protected] and request that your name and details are taken off our database. Include your full name and the email address that you used when your registered.

If you decide that you want to start receiving promotional communications again from us, you can simply sign up again.

Please note that if you make an online purchase from us, we will confirm your order details via email. We may also need to contact you via telephone, email or postal mail with questions or information regarding your order.


How does Mack’s Pants protect children’s privacy?

Mack’s Pants is concerned about the privacy and safety of children when they use the Internet. We will never knowingly request personally identifiable information online from anyone under the age of 13 remembering that this website is a general audience site and is not targeted to or intended for use by children.


How does Mack’s Pants use cookies?

Our website uses “cookies,” which are small data files that are stored on your computer when you visit a website. Cookies may be used in a variety of ways to enhance or personalize your online browsing and shopping experience. For example, we may use cookies to recognize you when you return to our website, track your orders, and monitor and maintain information about your use of our website. You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it.

Google Analytics Advertiser Features


Mack’s Pants has the following Google Analytics Advertiser Features enabled:

– Remarketing with Google Analytics
– Google Display Network Impression Reporting
– Google Analytics Demographics and Interest Reporting

This enables Google Analytics to collect data about Mack’s Pants web traffic via Google advertising cookies and anonymous identifiers, in addition to data collected through a standard Google Analytics implementation.

You can opt-out of the Google Analytics Advertiser Features, via your browser’s Ads Settings, Ad Settings for mobile apps, or by visiting the Network Advertising Initiative website. To prevent your data being used by Google Analytics altogether, you can download and install the Google Analytics opt-out browser add-on available here:


How do I know my personal information is secure?

We do our best to provide you with a safe and convenient shopping experience by providing the secure PayPal payment gateway option for online purchases. PayPal use industry-leading encryption and fraud prevention tools and they do not share your credit card details with us, the merchant. While we implement the above security measures on this site, you should be aware that 100% security is not always possible.